PS3 Fanboy

"That is costumer service."

I'm a big fan of the Wookie costume personally. ;)

Yeah, it does seem a little wrong for them to charge to fix a 360 but, you gotta realize, they've lost over $1 billion in repairs so they need to recoup revenue somehow.

But like you said, I'm glad I don't have a 360.

I had bought a refurb 60gb PS3 from Gamestop in May and GTA4 had damaged the Blu-Ray drive (has happened to others as well).

I heard that the warranty was void and so Sony wouldn't have fixed it. Not even if I paid for the repair? I sadly sold it and got a 360 and its been working perfectly whereas I'm hearing of many more stories of PS3 drives breaking mostly with GTA4 and MGS4. I am afraid to buy a PS3 right now and am upset the 60gb was canned. : (

All you had to do was say that the game broke it and they would have fixed it/gave you a replacement.

Ninja...You know...you've told this 'story' 8+ times in less than a week and a half on Weblogs...You played GTA for 10hrs and the BD drive acts up...so instead of calling support and getting it fixed you 'sell it at a big loss' (thereby jaming someone else with the issue?) and buy a 360.

Your right, I have been going on like a broken record, must be very annoying, I'll stop then. : (

I sold it via Craigslist and listed the drive was broken, showed the buyer as well before selling it. Of course sold it at a nice loss to make up for the broken drive.

I'm just upset that all of a sudden, I'm hearing of MGS4 and GTA4 especially breaking some PS3s, with some not beleiving me and calling me a 360 fanboy stirring up crap.

I really want to get a PS3 again but got a 360 to tide me over until the drives get better, a new SKU is released.

@Ninjakamster

Yep, I think everyone on Joystiq and PS3FB knows by now you got a busted PS3 !
:)

I think that sucks to be honest but with ALL hardware there are going to be failures. The PS3 failure rate is quite low (I'm not going to go into RROD nonsense but compared to its main rival it's VERY low) but unfortunately you're now part of this statistic. I understand that when you're one in a million you don't care about all the other people who are not affected as being in the minority doesn't make it any easier for you to accept that you put down a lot of cash for a product and it did not perform to your expectations.

If I had a bad hardware experience with the PS3 I wouldn't abandon the platform but that's just me. As other people have stated here, there is a very high likelihood that Sony would have repaired it for you free of charge but it doesn't matter as it's too late now.

You have a 360 so I say enjoy it - it's a good system with some really nice exclusives. I can't think of anything to say to allay your fears of buying another PS3 but it sounds like you want to so maybe you just need to take the plunge (again).

It's up to you. As for the discontinued 60GB. Yep, I agree. It's unfortunate that it's gone but there are ways of picking one up if you look hard enough.

Good luck and, as PS3 fans, hopefully we'll see you on the PSN again soon.

@ dehshizknight

sorry but that is honestly one of the dumbest comments i've ever heard. if a company makes a shitty product, and they KNOW its a shitty product because they've been having so many failures, you dont charge your customers to repair them (under warranty) just because you want to try and recoup your losses. thats just stupid. you eat your losses, take you product back to the drawing board, and fix it. other than paying for postage, or shipping...no company in the world would charge a customer to fix their problem. Imagine ford saying "yeah, our seatbelts in the fusion and focus is faulty, but if you want it fixed you're going to have to pay for it..." thats a no no

I don't have my receipt and my 60GB is off warranty but when 2.40 bricked mine SCEA said no problem. They sent me the box to ship it and an overnight shipping. They even included tape to seal the box. No charge for anything. Now I am just waiting to see how long it will be before I get it back.

Yes, you will get same returned for same.


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